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1823 External Customer Satisfaction Survey Score Data
1823 provides a round-the-clock one-stop service to answer enquiries for 23 departments and to receive complaints about any area of Government services. Data on external customer satisfaction survey score related to the performance of 1823 will be provided.
Digital Policy OfficeJSON1 resource link1823 Service Requests and Performance Data
1823 provides a round-the-clock one-stop service to answer enquiries for 23 departments and to receive complaints about any area of Government services. Data related to the business volume and performance of the operation will be provided e.g. voice and written contacts received by 1823 through various channels, abandoned calls, calls answered within 12 seconds, average call handling time and 182…
Digital Policy OfficeJSON1 resource linkCommonly Asked Questions for 1823
1823 provides a round-the-clock one-stop service to answer enquiries for 23 participating departments and to receive complaints about any area of Government services. Data on the commonly asked questions under the scope of service of 1823 will be provided.
Digital Policy OfficeJSON3 resource linksCompleted streamlining measures under the "Streamlining of Government Services" Programme
The "Streamlining of Government Services" (SGS) Programme aims to improve government services involving applications and approvals through streamlining the business processes and widening the adoption of technology with a view to improving their convenience, efficiency and transparency. Data on completed streamlining measures, including the responsible bureaux/departments, a description of the me…
Digital Policy OfficeCSV3 resource linksData inside the Compartments of Smart Lampposts
Data inside the Compartments of Smart Lampposts provided by the Digital Policy Office
Digital Policy OfficeAPIJSON2 resource linksData on the Number of Outbound Calls and Written Contacts to the Public Made by 1823
1823 provides a round-the-clock one-stop service to answer enquiries for participating departments and to receive complaints about any area of Government services. Data on the number of outbound calls and written contacts to the public will be provided.
Digital Policy OfficeJSON1 resource linkHong Kong Public Holidays Data
1823 currently provides data of Hong Kong Public Holidays for 2025-2027.
Digital Policy OfficeJSON3 resource linksLiDAR Snapshot Images from Multi-functional Smart Lampposts
LiDAR Snapshot Images from Multi-functional Smart Lampposts provided by the Digital Policy Office
Digital Policy OfficeJPEG2 resource linksMulti-functional Smart Lampposts
Summary of Functions on Multi-functional Smart Lampposts provided by the Digital Policy Office
Digital Policy OfficeJPEGJSONAPICSV7 resource links
Data details
Metadata snapshot: 2026-10-22T22:30:57.106Z. Resource links and contents have not been verified here.