# Commonly Asked Questions for 1823

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[HTML](/datasets/hk-dpo-statistic-qa202502/) · [JSON](/datasets/hk-dpo-statistic-qa202502.json) · [Markdown](/datasets/hk-dpo-statistic-qa202502.md)

- ID: ` hk-dpo-statistic-qa202502 `
- Publisher: [Digital Policy Office](/publishers/d47bf947-7275-445a-92d3-dea506423d1e/) · [Markdown](/publishers/d47bf947-7275-445a-92d3-dea506423d1e/index.md)
- Categories: [City Management and Utilities](/categories/city-management/) · [Markdown](/categories/city-management/index.md)
- Tags: Not stated
- Resources: 3
- Updated: 2025-03-25T16:33:47.424306
- Update frequency (publisher metadata): Monthly
- Harvest started: 2026-10-21T22:30:56.999Z
- Licence: Not stated
- Source: [Official metadata record](<https://data.gov.hk/en-data/api/3/action/package_show?id=hk-dpo-statistic-qa202502>)

Harvest started is the source harvest start associated with this record, not its precise retrieval time. Updated is an upstream metadata claim.

## Description

1823 provides a round\-the\-clock one\-stop service to answer enquiries for 23 participating departments and to receive complaints about any area of Government services\.  Data on the commonly asked questions under the scope of service of 1823 will be provided\.

## Resources

These are upstream resource links from metadata. Resource contents and endpoint availability have not been verified here.

### [Commonly Asked Questions for 1823 (English)](<https://www.1823.gov.hk/f/upload/2037/faq_en.json>)

- Resource ID: ` 796abcff-c8e8-4757-9952-d301c8b698f0 `
- Format: JSON
- Language: en, zh-Hant,zh-Hans
- Updated: 2025-03-25T16:33:45.871329
- API flag (publisher metadata): N
- Original URL: ` https://www.1823.gov.hk/f/upload/2037/faq_en.json `

1823 provides a round\-the\-clock one\-stop service to answer enquiries for 23 participating departments and to receive complaints about any area of Government services\.  Data on the commonly asked questions under the scope of service of 1823 will be provided\.

### [Commonly Asked Questions for 1823 (Traditional Chinese)](<https://www.1823.gov.hk/f/upload/2037/faq_tc.json>)

- Resource ID: ` d6f66c6f-d43a-42e5-adfc-90ffbd447070 `
- Format: JSON
- Language: en, zh-Hant,zh-Hans
- Updated: 2025-03-25T16:33:46.696824
- API flag (publisher metadata): N
- Original URL: ` https://www.1823.gov.hk/f/upload/2037/faq_tc.json `

1823 provides a round\-the\-clock one\-stop service to answer enquiries for 23 participating departments and to receive complaints about any area of Government services\.  Data on the commonly asked questions under the scope of service of 1823 will be provided\.

### [Commonly Asked Questions for 1823 (Simplified Chinese)](<https://www.1823.gov.hk/f/upload/2037/faq_sc.json>)

- Resource ID: ` f327eade-4ea0-4730-8fe8-aeb907be313a `
- Format: JSON
- Language: en, zh-Hant,zh-Hans
- Updated: 2025-03-25T16:33:47.433082
- API flag (publisher metadata): N
- Original URL: ` https://www.1823.gov.hk/f/upload/2037/faq_sc.json `

1823 provides a round\-the\-clock one\-stop service to answer enquiries for 23 participating departments and to receive complaints about any area of Government services\.  Data on the commonly asked questions under the scope of service of 1823 will be provided\.

## Specifications (source links)

### Publisher documentation

- [Data dictionary](<https://www.1823.gov.hk/f/upload/2019/Data_Specification_for_Commonly_Asked_Questions_for_1823.pdf>) — source-linked; Dataset: data\_dictionary

Original links supplied in publisher metadata. A source link does not mean that document content is hosted, parsed or verified here; any hosted extraction and its review scope are listed separately below.


Upstream metadata associations only; these links do not validate individual resources or document sections. No extracted document body is hosted here.

## Document availability

Parsed specifications and data dictionaries: not available for this dataset. [Document availability](/documents.md).