# Annual Complaint Statistics for 2019 - 2020

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- ID: ` ia-iamc-mstats19-20 `
- Publisher: [Insurance Authority](/publishers/df014eea-2c63-4f2a-80d5-472459ee771c/) · [Markdown](/publishers/df014eea-2c63-4f2a-80d5-472459ee771c/index.md)
- Categories: [Finance](/categories/finance/) · [Markdown](/categories/finance/index.md)
- Tags: Not stated
- Resources: 3
- Updated: 2022-09-02T16:42:03.018390
- Update frequency (publisher metadata): Annually
- Harvest started: 2026-10-20T22:31:00.105Z
- Licence: Not stated
- Source: [Official metadata record](<https://data.gov.hk/en-data/api/3/action/package_show?id=ia-iamc-mstats19-20>)

Harvest started is the source harvest start associated with this record, not its precise retrieval time. Updated is an upstream metadata claim.

## Description

Annual Complaint Statistics for 2019 \- 2020

## Resources

These are upstream resource links from metadata. Resource contents and endpoint availability have not been verified here.

### [Summary of Complaints received by the Insurance Authority (1 April 2019 – 31 March 2020) (English/Traditional Chinese)](<https://www.ia.org.hk/tc/infocenter/statistics/files/Summary_Complaints_received_by_IA_20190401_20200331.xlsx>)

- Resource ID: ` 53bb5d25-6bad-4148-96c2-89dc123fbbbb `
- Format: XLSX
- Language: en, zh-Hant
- Updated: 2022-09-02T16:42:03.023650
- API flag (publisher metadata): N
- Original URL: ` https://www.ia.org.hk/tc/infocenter/statistics/files/Summary_Complaints_received_by_IA_20190401_20200331.xlsx `

Summary of Complaints received by the Insurance Authority \(1 April 2019 – 31 March 2020\)

### [Summary of Complaints received by the Insurance Authority (1 April 2019 – 31 March 2020) (English)](<https://www.ia.org.hk/en/infocenter/statistics/files/Summary_Complaints_received_by_IA_20190401_20200331_ENG.csv>)

- Resource ID: ` bdaf7c16-20d9-44cf-9fbc-3b12e0c8c985 `
- Format: CSV
- Language: en
- Updated: 2022-09-02T16:42:01.724281
- API flag (publisher metadata): N
- Original URL: ` https://www.ia.org.hk/en/infocenter/statistics/files/Summary_Complaints_received_by_IA_20190401_20200331_ENG.csv `

Summary of Complaints received by the Insurance Authority \(1 April 2019 – 31 March 2020\)

### [Summary of Complaints received by the Insurance Authority (1 April 2019 – 31 March 2020) (Traditional Chinese)](<https://www.ia.org.hk/tc/infocenter/statistics/files/Summary_Complaints_received_by_IA_20190401_20200331_TC.csv>)

- Resource ID: ` cf57ee54-3991-489f-a66a-216739cead1f `
- Format: CSV
- Language: zh-Hant
- Updated: 2022-09-02T16:42:02.380206
- API flag (publisher metadata): N
- Original URL: ` https://www.ia.org.hk/tc/infocenter/statistics/files/Summary_Complaints_received_by_IA_20190401_20200331_TC.csv `

Summary of Complaints received by the Insurance Authority \(1 April 2019 – 31 March 2020\)

## Document availability

Parsed specifications and data dictionaries: not available for this dataset. [Document availability](/documents.md).