﻿# Annual Complaint Statistics for 2023 - 2024

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- ID: ` ia-iamc-mstats23-24 `
- Publisher: [Insurance Authority](/publishers/df014eea-2c63-4f2a-80d5-472459ee771c/) · [Markdown](/publishers/df014eea-2c63-4f2a-80d5-472459ee771c/index.md)
- Categories: [Finance](/categories/finance/) · [Markdown](/categories/finance/index.md)
- Tags: Not stated
- Resources: 3
- Updated: 2026-10-16T16:37:52.581285
- Harvest started: 2026-10-20T22:31:00.105Z
- Licence: Not stated
- Source: [Official metadata record](<https://data.gov.hk/en-data/api/3/action/package_show?id=ia-iamc-mstats23-24>)

Harvest started is the source harvest start associated with this record, not its precise retrieval time. Updated is an upstream metadata claim.

## Description

Annual Complaint Statistics for 2023 \- 2024

## Resources

These are upstream resource links from metadata. Resource contents and endpoint availability have not been verified here.

### [Summary of Complaints received by the Insurance Authority (1 April 2023 – 31 March 2024) (English/Traditional Chinese)](<https://www.ia.org.hk/tc/infocenter/statistics/files/Summary_Complaints_received_by_IA_20230401_20240331.xlsx>)

- Resource ID: ` 96436646-3230-4993-b39a-16c1703ebdaa `
- Format: XLSX
- Language: en, zh-Hant
- Updated: 2025-03-26T16:34:50.830377
- Original URL: ` https://www.ia.org.hk/tc/infocenter/statistics/files/Summary_Complaints_received_by_IA_20230401_20240331.xlsx `

Summary of Complaints received by the Insurance Authority \(1 April 2023 – 31 March 2024\)

### [Summary of Complaints received by the Insurance Authority (1 April 2023 – 31 March 2024) (English)](<https://www.ia.org.hk/en/infocenter/statistics/files/Summary_Complaints_received_by_IA_20230401_20240331_ENG.csv>)

- Resource ID: ` bca15a57-d062-46df-959b-225304bd7485 `
- Format: CSV
- Language: en
- Updated: 2026-10-16T16:37:52.592892
- Original URL: ` https://www.ia.org.hk/en/infocenter/statistics/files/Summary_Complaints_received_by_IA_20230401_20240331_ENG.csv `

Summary of Complaints received by the Insurance Authority \(1 April 2023 – 31 March 2024\)

### [Summary of Complaints received by the Insurance Authority (1 April 2023 – 31 March 2024) (Traditional Chinese)](<https://www.ia.org.hk/tc/infocenter/statistics/files/Summary_Complaints_received_by_IA_20230401_20240331_TC.csv>)

- Resource ID: ` f2350666-bcef-4770-b5dd-23ce8d6c608a `
- Format: CSV
- Language: zh-Hant
- Updated: 2025-03-26T16:34:50.124563
- Original URL: ` https://www.ia.org.hk/tc/infocenter/statistics/files/Summary_Complaints_received_by_IA_20230401_20240331_TC.csv `

Summary of Complaints received by the Insurance Authority \(1 April 2023 – 31 March 2024\)

## Document availability

Parsed specifications and data dictionaries: not available for this dataset. [Document availability](/documents.md).
