# Annual Complaint Statistics for 2024 - 2025

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- ID: ` ia-iamc-mstats24-25 `
- Publisher: [Insurance Authority](/publishers/df014eea-2c63-4f2a-80d5-472459ee771c/) · [Markdown](/publishers/df014eea-2c63-4f2a-80d5-472459ee771c/index.md)
- Categories: [Finance](/categories/finance/) · [Markdown](/categories/finance/index.md)
- Tags: Not stated
- Resources: 3
- Updated: 2026-10-16T16:37:54.495630
- Harvest started: 2026-10-20T22:31:00.105Z
- Licence: Not stated
- Source: [Official metadata record](<https://data.gov.hk/en-data/api/3/action/package_show?id=ia-iamc-mstats24-25>)

Harvest started is the source harvest start associated with this record, not its precise retrieval time. Updated is an upstream metadata claim.

## Description

Annual Complaint Statistics for 2024 \- 2025

## Resources

These are upstream resource links from metadata. Resource contents and endpoint availability have not been verified here.

### [Summary of Complaints received by the Insurance Authority (1 April 2024 – 31 March 2025) (English)](<https://www.ia.org.hk/en/infocenter/statistics/files/Summary_Complaints_received_by_IA_20240401_20250331_ENG.csv>)

- Resource ID: ` 0ac8aa0f-9d81-4bb4-88af-7a0995c206eb `
- Format: CSV
- Language: en
- Updated: 2026-10-16T16:37:54.508641
- Original URL: ` https://www.ia.org.hk/en/infocenter/statistics/files/Summary_Complaints_received_by_IA_20240401_20250331_ENG.csv `

Summary of Complaints received by the Insurance Authority \(1 April 2024 – 31 March 2025\)

### [Summary of Complaints received by the Insurance Authority (1 April 2024 – 31 March 2025) (Traditional Chinese)](<https://www.ia.org.hk/tc/infocenter/statistics/files/Summary_Complaints_received_by_IA_20240401_20250331_TC.csv>)

- Resource ID: ` 99a838b7-f4fd-4fab-8276-15fbe06e0b07 `
- Format: CSV
- Language: zh-Hant
- Updated: 2026-03-31T16:40:19.842638
- Original URL: ` https://www.ia.org.hk/tc/infocenter/statistics/files/Summary_Complaints_received_by_IA_20240401_20250331_TC.csv `

Summary of Complaints received by the Insurance Authority \(1 April 2024 – 31 March 2025\)

### [Summary of Complaints received by the Insurance Authority (1 April 2024 – 31 March 2025) (English/Traditional Chinese)](<https://www.ia.org.hk/tc/infocenter/statistics/files/Summary_Complaints_received_by_IA_20240401_20250331.xlsx>)

- Resource ID: ` a3e0b254-9322-4aea-b258-39cf45854ba3 `
- Format: XLSX
- Language: en, zh-Hant
- Updated: 2026-03-31T16:40:20.875566
- Original URL: ` https://www.ia.org.hk/tc/infocenter/statistics/files/Summary_Complaints_received_by_IA_20240401_20250331.xlsx `

Summary of Complaints received by the Insurance Authority \(1 April 2024 – 31 March 2025\)

## Document availability

Parsed specifications and data dictionaries: not available for this dataset. [Document availability](/documents.md).