Digital Policy Office

The "Cross-boundary Public Services" (CBPS) initiative aims to enable enterprises and the public in both Hong Kong and Guangdong to enjoy simple and convenient cross-boundary services, and to facilitate the provision of public services and investment in the Greater Bay Area. Data on “Cross-boundary Public Services” provided by the HKSAR Government under this initiative, including responsible bureaux/departments/related organisations, category and description of the services, and related links are provided below in CSV format.

Alert notifications issued by bureaux/departments via the "iAM Smart" News & Alerts feature.

Information on “iAM Smart” registration locations

1823 provides a round-the-clock one-stop service to answer enquiries for 23 departments and to receive complaints about any area of Government services. Data on external customer satisfaction survey score related to the performance of 1823 will be provided.

1823 provides a round-the-clock one-stop service to answer enquiries for 23 departments and to receive complaints about any area of Government services. Data related to the business volume and performance of the operation will be provided e.g. voice and written contacts received by 1823 through various channels, abandoned calls, calls answered within 12 seconds, average call handling time and 1823 FAQ webpage traffic, enquiry cases, service request / complaint cases, suggestions and compliments received by 1823 through various channels, first time resolution of enquiry cases, cases involving more than 1 department, and case assigned to action departments within 3 hours.

1.Address Lookup Service (ALS) is a web service providing lookup function on Hong Kong address records in both Chinese and English aggregated from various Government Bureaux/Departments. This web service allows data consumers to look up address records in machine-readable format (XML or JSON) using address element information. It aims to facilitate development of applications with the need to capture Hong Kong address information more efficiently and accurately. 2.The ALS provides formatted addresses of the premises in Hong Kong, including private and public housing estates, commercial and industrial buildings, government buildings and offices, markets and shopping centers; and common facilities such as recreation and sports centres. Some addresses provided are representing a complex of buildings, such as schools or universities. Most of the addresses in ALS are available in 2-Dimensional format which typically includes up to street name, building number and building name. 3-Dimensional formatted addresses, such as addresses include flat number and floor number, they are only available for public housing estates. For more details, please refer the Data Dictionary. 3.This service also includes unofficial descriptions of buildings which are long established addresses in rural areas of the New Territories and are generally accepted by the public. 4.The choice of name for a building is a matter for the owner, and at present there is no controlling legislation. The inclusion of a building name in this service confers no proprietary right to it or any part of it. 5.As there are no regulations requiring owners or developers to report or register building names, the ALS is not exhaustive. The accuracy and timeliness of its contents cannot be guaranteed. Particularly for some new buildings, the confirmation of address particulars involves business processes and coordination of multiple departments, such as surveying, reviewing data, and assigning geographical addresses, etc., which can take time to complete. Nonetheless, every effort has been made to include all known names and to check the correctness of entries. We welcome notifications from any source of new names, changes in existing names, the discontinuation of the use of names, and any omissions or errors in this service. Please contact us via email at [adi@digitalpolicy.gov.hk](mailto:adi@digitalpolicy.gov.hk). 6.The ALS enables data consumers to quickly retrieve full formatted address records by inputting basic address elements. Recommended input formats include (a) building name, for example, “MONGKOK GOVERNMENT OFFICES”, “LAI CHI KOK GOVERNMENT OFFICES”, or (b) street name and number, for example, “30 LUEN WAN STREET”, “19 LAI WAN ROAD”, or (c) estate name and building block number, for example, “25 PARK ROAD GOVERNMENT QUARTERS BLOCK A”, “TSING CHUNG KOON ROAD GOVERNMENT QUARTERS BLOCK F”, or (d) It is recommended to adopt the Hongkong Post’s Mailing Address Format, in the order of: unit, floor, building name, street number, street name, district, and region (Hong Kong / Kowloon / New Territories) (e.g. 100 Cyberport Road Pokfulam Hong Kong). Following the above search input format helps improve the search accuracy. 7.Why is the search accuracy slightly lower when using the ALS? (a) If entering “Hong Kong Special Administrative Region”: Since the ALS provides search for addresses located within the Hong Kong Special Administrative Region only, there is no need to additionally input “Hong Kong Special Administrative Region.”; (b) If entering non-address information (for example: elderly homes, kindergartens, hotels, or other institution details, etc.): The ALS does not provide search functions for non-address information. Any such extra input as illustrated above will affect the search results.

Current and forecast range of Air Quality Health Index (AQHI) at general and roadside stations provided by Environmental Protection Department.

Information of approved fund-raising activities for Public Subscription Permit, Temporary Hawker Licence, Lottery Licence and Non-Charitable Fund-Raising Permit. HTTP method: GET **Parameters**: - fromdate: First date in a date range of the fund-raising activities searching for (in yyyymmdd format). - todate: Last date in a date range of the fund-raising activities searching for (in yyyymmdd format). - activity: Type of activity. Valid values are: fund: General Charitable Fund-Raising Activity; flag: Flag Day; lotpub: Lottery (Obtained Approval For Selling On Public Streets); lotpri: Lottery (Not Obtained Approval For Selling On Public Streets); sell: On-street Selling For Fund-Raising Purpose; noncharitable: Non-Charitable Fund-Raising Activity. - licence: Type of licence. Valid values are: lottery: Lottery Licence; psp: Public Subscription Permit; hawker: Temporary Hawker Licence; noncharitable: Public Fund-raising Permit for Non-charitable Purposes. - charitable: Charitable or non-charitable activity. 1 returns charitable activities; 0 returns non-charitable activities. - orderby: Sorting order of the returned data Valid values are: date: by activity date; activity: by activity type; licence: by licence type. - orderstyle: Sorting order of the returned data. Valid values are: asc: ascending; desc: descending. - itemperpage: no. of items returned on a page (max. 100) - page: based on itemperpage value, the page to be returned Note: - If either fromdate or todate value is not provided, today's activity will be returned - If no activity type value is specified, all records with any activity type will be returned - If no licence type value is specified, all records with any licence type will be returned - If no charitable value is specified, both charitable and non-charitable actvities will be returned - If no orderby value is specified, the returned data will be sorted by date - If no orderstyle value is specified, the returned data will be sorted by descending order - If no itemperpage value is specified, the number of returned items will be defaulted to 10 - If itemperpage is more than 100, a maximum of 100 records will be returned for each request - If no page value is specified, the data belongs to the first page will be returned - Activity schedule with timeFrom 00:00 and timeTo 00:00 indicates a whole day event

Approved IT projects funded under Computerisation Block Allocation

Approved Major IT Projects funded under Computerisation

The Standing Offer Agreement for Quality Professional Services (SOA-QPS) enlarges the Government’s delivery capacity for public services and accelerates the delivery of IT solutions to support the increasing demand of quality e-Government services. This is the list of awarded service contracts for SOA-QPS.

Through the Standing Offer Agreement for Provision of Wi-Fi Services (SOA-WiFi), Bureaux/Departments (B/Ds) can acquire Wi-Fi Service for Internet access at their venues effectively and efficiently to address the rapid changing demands and facilitate a fast deployment of Wi-Fi Service at various venues designated by the Government. This is the list of awarded service contracts for SOA-WiFi.

1823 provides a round-the-clock one-stop service to answer enquiries for 23 participating departments and to receive complaints about any area of Government services. Data on the commonly asked questions under the scope of service of 1823 will be provided.

The "Be the Smart Regulator" Programme aims to reduce the compliance costs to business and enhance the licensing process through regulatory review and improving the efficiency, transparency and business-friendliness of Hong Kong's business licensing services. Data on completed business facilitation measures, including the responsible bureaux/departments, a description of the measures, expected benefits and affected trades are provided below in CSV format.

The "Streamlining of Government Services" (SGS) Programme aims to improve government services involving applications and approvals through streamlining the business processes and widening the adoption of technology with a view to improving their convenience, efficiency and transparency. Data on completed streamlining measures, including the responsible bureaux/departments, a description of the measures and expected benefits are provided below in CSV format.

The Government has arranged various centrally organised IT contracts for providing IT products and services to the bureaux and departments. IT firms may find it valuable to have collaboration opportunities with the existing contractors.

Data inside the Compartments of Smart Lampposts provided by the Digital Policy Office

List of Funded Projects under the Social Innovation and Entrepreneurship Development Fund

1823 provides a round-the-clock one-stop service to answer enquiries for participating departments and to receive complaints about any area of Government services. Data on the number of outbound calls and written contacts to the public will be provided.

The "Cross-boundary Public Services" (CBPS) initiative aims to enable enterprises and the public in both Hong Kong and Guangdong to enjoy simple and convenient cross-boundary services, and to facilitate the provision of public services and investment in the Greater Bay Area. Data on the deployment locations of Hong Kong Cross-boundary Public Services self-service kiosks, including locations, addresses, coordinates and opening hours are provided below in CSV format.

This dataset provides APIs that return the complete list of routes or Estimated Time of Arrival (ETA) of a specific bus stop by preforming batch operations behind the scenes on ETA APIs provided by Citybus Limited and New Lantao Bus Company (1973) Limited. For a complete list of Citybus stop ID, refer to Citybus's *Bus Stop data* and *Bus Stop List of specific Route data* APIs. See source(s) section below. For a complete list of New Lantao Bus stop ID, refer to New Lantao Bus's *Stops of a route* API. See source(s) section below.

Events from various bureaux/departments and organisations disseminated through EventHK mobile app.

GovCERT.HK Security Alerts and Security Blogs

GovHK - Visits and pageviews information Note: - A visit refers to all activities, from beginning to end, of one visitor to a website with an idle-time limit of 30 minutes. A visitor may browse numerous web pages during a visit.

1823 currently provides data of Hong Kong Public Holidays for 2025-2027.

Information related to the Hong Kong Supplementary Character Set (HKSCS) including code point, character, Hong Kong Supplementary Character Set version when characters were first included, Cangjei code, Cantonese pinyin and source reference.

ICT Event Calendar aims at collating major ICT events in Hong Kong to facilitate promotion of Hong Kong as an ICT hub with a diversity of major ICT events.

This dataset is no longer being updated. Please refer to "Journey time indicators (2nd Generation)" provided by the Transport Department.

LiDAR Snapshot Images from Multi-functional Smart Lampposts provided by the Digital Policy Office

The “Smart Silver” Community Digital Inclusion Programme has engaged district service organisations to set up community and mobile help desks for digital services in all districts across to provide technical support and basic training on digital service to the elderly and other people in need (including the ethnic minorities). This dataset provides addresses, coordinates, service hours, enquiry telephones and implementing organisations of the community and mobile help desks for digital service (JSON).

This dataset provides the list of datasets published on DATA.GOV.HK.

The list of suppliers that provide ICT professional services for the implementation of digital accessibility designs.

The Digital Policy Office maintains a list of general management consulting firms for reference by government bureaux/departments when inviting proposals for consultancy services. This dataset provides the names of the consulting firms registered on the list and hyperlinks to the firms’ websites. The inclusion in the list does not confer or imply any special consideration towards to a firm.

To provide relevant information of Job Vacancies of the Digital Policy Office.

The dataset provides a consolidated list of new datasets planned to be open up according to Consolidated Annual Open Data Plans of Bureaux and Departments.

List of Notice of Digital Policy Office Open Tender.

List of online learning resources in the "Smart Silver" Elderly IT Learning Portal and the respective links. URL of the "Smart Silver" Elderly IT Learning Portal: https://www.it2.gov.hk/en/index.php

Titles, current challenges, expected outcomes of service needs raised by government departments, and their corresponding entries in the website of Smart Government Innovation Lab

Titles, descriptions and supplier names of IT solutions proposed by I&T suppliers, and their corresponding entries in the website of Smart Government Innovation Lab

Monthly expenditure on engagement of T-contract staff in the Government